Dive charter cancellation policy

 

Changes to your dive charter reservation, including cancellation or date changes, may only be made up to 72 hours prior to your scheduled charter date without penalty. 

If you need to cancel or postpone your attendance, please do so prior to this deadline. Spots for our dive charter are in high demand, and your early cancellation will give another person the possibility to attend.

We regret that cancellations made within 72 hours of your scheduled charter will be non-refundable and can only be rebooked by purchasing a new dive charter.

Exceptions may be made for documented medical emergencies.

In the event that Action Scuba / Brockville Dive Charters must cancel or reschedule a charter due to extreme weather or unforeseen circumstances, you will receive credit towards another dive charter date of your choosing. You may also request a refund. We will advise you of such a cancellation through the contact information provided at time of booking. We suggest providing a mobile number where you can be reached on the day of the charter.

Our dive charters take place in rain or shine. 

 
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